Order Information
ORDER INFORMATION
Order Status
Click here to check the status of a previously placed order.
Ordering Information
- Ordering is simple and easy. You can order 24/7 on our website at themovingwaves.com or by calling us at 402-257-0758, Monday-Friday 9AM-6PM EST
Order Confirmation
- Once your order is placed, we will automatically send you an email to confirm the receipt of your order.
- Once your order has been shipped, we will send you another email that includes your shipping information and any applicable tracking numbers provided by the shipping carrier. This will allow you to track your order when it is on the way to you.
Tracking your Order
- We will send you an email confirmation once your order ships. This email will include order number, items shipped, shipping address, etc.
- This email confirmation will also include your tracking information that you can use on the carrier’s website to track your order. You can also check your order by logging into your account at themovingwaves.com and checking your order status under "Order Details".
- Please note that most standard shipping carriers will sometimes leave your package with a neighbor, on a porch, or in a garage if you are not at home during the time of receiving the package. If your tracking information shows your package as delivered, but you do not have it yet, please be sure to check with your neighbors to see if it was delivered to them.
Checking Your Order Status
- You can check the status of your order 24/7 by logging into the account section or by calling us at, Monday-Friday 9AM-6PM EST.
Fast Service
- We process orders the same day they are received and generally ship on the same or next business day. We currently do not offer express delivery. To ensure rapid processing of your order, be sure to complete all necessary information on the Order Form.
Easy Payment Terms
- We accept VISA, MasterCard, American Express, Discover, PayPal and Google checkout.